Pausing / freezing your membership

On the 8 pack, you can freeze your membership for periods of 2 weeks or more at a time for $10 per week.
On the 12 pack, you can freeze your membership for periods of 2 weeks or more at a time for free.
On our unlimited membership, you can freeze for periods of 1 week or more at a time for free. For unlimited members, freeze periods will be calculated pro rata based on a avg. attendance of 14 sessions per 4 weeks.
To request a pause you must complete our freeze form.

In addition to this, Evolution Outdoors runs for 48 weeks per year (12 x 4 week timetables), so from mid-December to mid-January all memberships are frozen and you are not charged. We will be offering pay as you go timetables in certain areas during this period should you wish to keep up your training.

Paying for your sessions

We take payment for each 4 week timetable cycle on the first day of that timetable.

As a new member your first payment will be an odd amount as we will need to calculate your balancing payment to bring you in line with the timetable schedule (e.g. if you join with 3 weeks left in current timetable your first payment will be 75% of your chosen membership option).

If you choose the 8 pack, your first payment will include a $29 admin fee.

Changing your membership

If you want to change your membership option, you can do so by completing our membership change request). It will become effective from the start of the next timetable cycle.

Cancelling your membership

This is the really cool part, unlike traditional gyms we do not lock you into any form of contract. So if you wish to cancel your membership at any time all we require is two weeks notice prior to your next scheduled payment by completing our cancellation request. Any session credit you have is non refundable.

Attending additional sessions

If you choose our 8 pack or our 12 pack options and want to attend additional sessions in a given 4 week timetable period, you will be billed $20 for each additional class on a retrospective basis. Session attendance is entered daily and reconciled at the end of your 4 week training cycle.

Unused sessions

Unused sessions may not be credited to the next 4 week cycle. The reason is simple - by paying for and agreeing to complete the sessions in a specific period of time you are entering into a commitment with yourself. Knowing that you will not be credited for missed sessions (while having the option of the flexible attendance pattern) will help to ensure that you make a real commitment to training over the 4 week period. Please note that this policy will be strictly adhered to.

Intro Offers

One offer use per person
Available to new participants of Evolution To Wellbeing only
All classes must be attended by same customer within the defined period of the offer
Limited availability at certain locations for 6am classes
Group sizes are limited to ensure our clients get the best experience possible. Some
groups may be at maximum capacity and have a waiting list
Locations/times are subject to change
Not valid in conjunction with any other offer and not redeemable for cash
It is advised you consult your GP before undertaking any new fitness regime

Ezidebit Service Agreement

I/We hereby authorise Ezidebit Pty Ltd ACN 096 902 813 (Direct Debit User ID number 165969) (herein referred to as "Ezidebit") to make periodic debits on behalf of the "Business" as indicated on the attached Direct Debit Request (herein referred to as "the Business").

I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services (other than the direct debit collection services to me/us for the Business pursuant to the Direct Debit Request and this DDR Service Agreement) and has no express or implied liability in regards to the goods and services provided by the Business or the terms and conditions of any agreement that I/we have with the Business.

I/We acknowledge that the debit amount will be debited from my/our account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement and the Fees/Charges detailed in the Direct Debit Request) and this DDR Service Agreement.

I/We acknowledge that bank account and/or credit card details have been verified against a recent bank statement to ensure accuracy of the details provided and I/we will contact my/our financial institution if I/we are uncertain of the accuracy of these details.

I/We acknowledge that is is my/our responsibility to ensure that there are sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the debit date. Direct debits normally occur overnight, however transactions can take up to three (3) business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that if there are insufficient funds available, I/we agree that Ezidebit will not be held responsible for any fees and charges that may be charged by either my/our or its financial institution.

I/We acknowledge that there may be a delay in processing the debit if:-
(1) there is a public or bank holiday on the day of the debit, or any day after the debit date;
(2) a payment request is received by Ezidebit on a day that is not a banking business day in Queensland;
(3) a payment request is received after normal Ezidebit cut off times, being 4:00pm Queensland time, Monday to Friday.
Any payments that fall due on any of the above will be processed on the next business day.

I/We authorise Ezidebit to vary the amount of the payments from time to time as may be agreed by me/us and the Business as provided for within my/our agreement with the Business. I/We authorise Ezidebit to vary the amount of the payments upon receiving instructions from the Business of the agreed variations. I/We do not require Ezidebit to notify me/us of such variations to the debit amount.

I/We acknowledge that Ezidebit is to provide at least 14 days notice if it proposes to vary any of the terms and conditions of the Direct Debit Request or this DDR Service Agreement including varying any of the terms of the debit arrangements between us.

I/We acknowledge that I/we will contact the Business if I/we wish to alter or defer any of the debit arrangements.

I/We acknowledge that any request by me/us to stop or cancel the debit arrangements will be directed to the Business.

I/We acknowledge that any disputed debit payments will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, I/we agree to contact my/our financial institution.

I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee is payable by me/us to Ezidebit. I/We will also be responsible for any fees and charges applied by my financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.

I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.

I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and subject to my/our agreement with the Business agree to pay those fees and charges to Ezidebit.

Credit Card Payments
I/We acknowledge that "Ezidebit Health Fitness" will appear as the merchant for all payments from my/our credit card. I/We acknowledge and agree that Ezidebit will not be held liable for any disputed transactions resulting in the non supply of goods and/or services and that all disputes will be directed to the Business as Ezidebit is acting only as a Direct Debit Agent for the Business. I/We acknowledge and agree that in the event that a claim is made, Ezidebit will not be liable for the refund of any funds and agree to reimburse Ezidebit for any successful claims made by the Card Holder through their financial institution against Ezidebit.

Ezidebit will keep your information about your nominated account at the financial institution private and confidential unless this information is required to investigate a claim made relating to an alleged incorrect or wrongful debit, or as otherwise required by law. Further information relating to Ezidebits Privacy Policy can be found at www.ezidebit.com.au

I/We acknowledge that Credit Card Fees are a minimum of the Transaction Fee or the Credit Card Fee, whichever is greater as detailed on the Direct Debit Request.

I/We authorise:
a) Ezidebit to verify details of my/our account with my/our financial institution; and
b) my/our financial institution to release information allowing Ezidebit to verify my/our account details